Shipping policy

Shipping Policy

Effective Date: September 1, 2026

Thank you for shopping at SHOPjersey! Below you will find all the information you need about our shipping process.

1. Order Processing

All orders are processed within 3–7 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays. You will receive an email notification with your tracking information once your order has been shipped.

2. International Shipping

We ship to customers worldwide. Shipping rates and estimated delivery times are as follows:

• Import Duties & Taxes: Any applicable customs duties, taxes, or import fees are the responsibility of the customer. SHOPjersey is not responsible for delays caused by customs.

3. Order Tracking

Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your package on the carrier's website. Please allow up to 24 hours for tracking information to update.

4. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date at nataliefitzgerald2608@outlook.com. We will work with the carrier to resolve the issue as quickly as possible.

5. Incorrect Address

Please ensure your shipping address is correct before placing your order. SHOPjersey is not responsible for packages delivered to an incorrect address provided by the customer. If you realize an error, contact us immediately at nataliefitzgerald2608@outlook.com — we will do our best to correct it before the order ships.

6. Contact Us

If you have any questions about your shipment, please contact us at: 

Email: nataliefitzgerald2608@outlook.com.